VistaCrewWe're here to help.
Email support@vistacrew.app. We aim to respond within 24 hours, seven days a week.
Email us
Write from any email account. You don't need an email app on this device.
support@vistacrew.app
From the app
Open Settings → Help & Support → Report a Problem. Describe what happened. You can attach a screenshot in your email app; review it for private information first. The app prepares a text report for you to review and send. Leave out passwords, payroll details, and private workforce records.
VistaCrew runs on iPhone with iOS 26 or later.
Quick answers.
How do I delete my account?
In the app, go to Settings → Account → Delete Account. Your login and profile are deleted. If your organization remains in use, its schedules, attendance, and payroll history stay with it. If you are its only owner, add another owner first or choose to delete the organization with your account. Review the consequences before confirming. What gets deleted.
Someone left. Should I delete them?
Archive them instead. Archiving takes them off your daily lists but keeps their attendance, pay, and employment history accurate. You can restore or rehire them anytime.
How do I add or remove a CSA?
Owners can add or remove CSAs in Account → Billing on the VistaCrew website. Added CSAs are prorated for the rest of your billing period, and removed CSAs come off at your next renewal. Manage billing.
How do I update my payment method or cancel?
Open the billing portal from Manage billing to update payment details, download invoices, or cancel. Cancel before your trial ends to avoid the first subscription charge.
What do I need to run VistaCrew?
An iPhone with iOS 26 or later for each person who uses it. Browser operations and Android are planned; no release date is promised.
How do I make a privacy request?
Email support@vistacrew.app with the email address on your account and your organization's name. Don't send a password. See our privacy policy.
I found a security problem.
Email support@vistacrew.app with "Security" in the subject. Please don't share details publicly until we've had a chance to fix it. Security overview.